Contact Susan

Susan is the voice you hear at many businesses in both an “On Hold” or “In Store Announcement” capacity. Looking for a new voice to add to your roster? Reach out to Susan today. 

Telephony, IVR & In-Store Announcements

The Right Voice Makes Every Interaction Count

Your customers’ experience with your brand doesn’t begin and end with a conversation. Sometimes, it’s the voice that greets them on the phone, guides them through a menu or welcomes them into your store.

A professional voice helps create a positive first impression, communicates information clearly and reinforces your brand’s personality.

Whether you need a warm, welcoming telephone greeting, clear and intuitive Interactive Voice Response (IVR) prompts, engaging on-hold messages or polished in-store announcements, I deliver professional voice-over recordings that make every interaction sound just right.

Telephony & IVR Voice Over

From simple voicemail greetings to complex automated phone systems, I provide clear, natural and professional recordings that help callers navigate your business with confidence.

Services include:

  • Interactive Voice Response (IVR) menus and prompts

  • Automated attendant and telephone greetings

  • Voicemail and after-hours messages

  • On-hold messaging

  • Call centre and customer service recordings

In-Store Announcements

The voice your customers hear while shopping is another opportunity to connect with them.

From welcoming shoppers and promoting special offers to sharing important information, I provide friendly, engaging and professional in-store announcements that complement your brand and enhance the customer experience.

Services include:

  • Retail promotions and special offers

  • Store greetings and closing announcements

  • Seasonal and holiday messages

  • Customer information and service announcements

  • In-store and overhead paging messages

A Consistent Voice for Your Brand

Whether your message needs to sound friendly and conversational, polished and professional, or upbeat and energetic, I’ll help you find the right tone for your audience.

Recording from my professional home studio, I deliver high-quality audio for businesses and audio production teams across Canada and beyond.

Let’s make your brand sound as good as it looks.

Get in touch to discuss your telephony, IVR or in-store announcement project.

Contact Susan